Jacada
Jacada

Easy No-hassle Amdocs CSM Integration with Jacada Fusion

If you need to integrate your Amdocs CSM application with other systems, Jacada offers an economical alternative that you should know about.

Many organizations have a variety of Windows, Web, and host applications that support critical business functions and require Amdocs CSM integration capabilities. Whether in-house developed or packaged applications, these systems often lack APIs to easily access the business logic within – making it difficult to accomplish Amdocs CSM integration.

Non-intrusive Amdocs CSM Integration Is a Reality

Jacada Fusion provides Amdocs CSM integration by service-enabling Windows client/server applications as well as Web- and host-based applications. Without changing anything in the original application, and without needing to access the source code, Jacada Fusion provides Amdocs CSM integration by enabling you to automate interactions with the application and 'drive' the system, as a user would, navigating a series of Windows forms, inserting or retrieving data as required. Jacada Fusion exposes these interactions as Web services that can be integrated into any J2EE or .NET composite application in a scalable and secure fashion.

Benefits of Amdocs CSM Integration

This Amdocs CSM integration technology helps organizations unify multiple applications into one desktop presentation, improve efficiency and accuracy by eliminating redundant data entry, streamline business processes, and reduce maintenance costs.

SOA and Amdocs CSM Integration

By service-enabling any Windows-, Web-, and/or host-based application, Jacada Fusion provides for the rapid adoption of service-oriented architectures (SOA), enabling IT to deliver new functionality as quickly as the business demands.

Contact Jacada for more information on Amdocs CSM integration.


  • Blog
  • Twitter
  • LinkedIn
  • Facebook