Jacada
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White Paper – Unlocking the Hidden Sales Potential of your Customer Service Representatives

With the right tools, customer-facing organisations can now benefit from the untapped sales potential of their Customer Service Representatives.

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Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, "intelligent" workspace, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction.

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