Companies turn to Jacada, a leading provider of unified desktop and process optimization solutions, to improve customer service and significantly reduce operating costs in as little as four months. More >>
Special Report:
Investing in unified
agent desktops improves
customer retention.
INDUSTRY SOLUTIONS
Nationwide Insurance Receives InfoWorld 100 Award
Nationwide overhauled its call center operations with project ZOOM, a Jacada WorkSpace-based desktop initiative. More >>
Resources
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Resource CenterPress Releases
- 12.22.08 - Tieto Signs Reseller Agreement with Jacada
- 12.18.08 - Jacada Signs Material Enterprise License Agreement with Telefónica O2 UK
- 11.13.08 - Jacada Reports Third Quarter 2008 Results
- 10.2.08 - Jacada Signs Material Services Agreement with Existing Telecommunications Customer
- 9.25.08 - Jacada Signs Material Contract with Kabel Deutschland GmbH
More press releases >>
In the News
FEATURED CASE STUDIES
Telefonica O2 UK implements a strategic desktop solution to help them deal with success and retain more customers.
Capita increases first call resolution and reduces call handle times by 25% by integrating a unified desktop.